Contact & Support

We're here to help you with any questions or concerns. Reach out through any of these channels!

Free 3-Day Trial Available!

@teamceylon

Fastest response time
24/7 Support

teamceylon@gmail.com

Response within 24 hours
Business inquiries

24/7 for Premium

9 AM - 6 PM for Free
Sri Lanka Time (GMT+5:30)

< 15 min Premium

< 2 hours Free
During business hours

1. Is there a free trial?

Yes! All new users get a 3-day free premium trial with full access to all features. No payment required upfront.

2. What's your refund policy?

Refunds are available within 24 hours of payment if the premium service has not been activated. Contact support for assistance.

3. How long does activation take?

Usually under 1 hour after payment confirmation during business hours. Premium users get 24/7 activation support.

4. Do you offer 24/7 support?

Yes! Premium users receive 24/7 priority support via Telegram with guaranteed response within 15 minutes.

5. Can I switch plans later?

Absolutely. You can upgrade anytime. Downgrades will apply at your next renewal date. Contact support for plan changes.